What People say About T-Jay
“We provide the best services to you”
At T- Jay, we value Customer feedback which are information, insights, issues, and input shared by our community and about their experiences with our company, product, or services. This feedback guides improvements of the customer experience of T-Jay and we can empower positive change within us. Within the good and the bad, we can find gems that make it easier to adjust and adapt to the customer experience over time. In short, feedback is the way to keep our community at the heart of everything we do.
Here is a one paragraph summary of the key points:
Your technical team provides excellent service and support to our factory. They are very responsive, attending promptly to any machine breakdowns with just a phone call. Your team regularly visits our site to get feedback and provide updates on new products, imparting valuable technical knowledge to our staff. Our technicians and your team work together seamlessly with mutual understanding. We are highly satisfied with the technical expertise your team brings, which is critical for maintaining our equipment and preventing failures. Overall, the technical knowledge and collaborative approach of your team has been a real asset in keeping our factory running smoothly.
We have been working with T-Jay over a period of 10 years. Brewery has undergone a capacity expansion during the year 2013, so we had an opportunity to replace the existing compressed air system. While evaluating the world reputed brands and their local representation, we have found that almost all leading brands available in the local market and their performance, maintenance and efficiency is not much of a difference. Deciding factor for selecting the IR brand was the after sales service of T-Jay Enterprises. We have installed 02 units of SM 90 compressors and one 75 KW VSD compressor in the Brewery. During the past 10 years period, we have not had any considerable issues due to the equipment quality and after sales service. I strongly believe that the efficiency, effectiveness and reliability of any machine depends on the proper maintenance system apart from the machine selection. Therefore, I believe that T-Jay is truly outstanding on their service. T-Jay having fantastic technical team and their technical knowledge, routine maintenance, breakdown handling is well above the standard. I would like to recommend IR machines and T-Jay service as a satisfied customer
Ansell Lanka is dealing with T jay enterprises (Pvt) Ltd for more than 10 years. Ansell Lanka has more than 10 numbers of Ingersoll Rand Air compressors and Air dryers. The service and maintenance of these critical equipment are handled by the T -jay Team. T jay team attends to any urgent breakdown within less than 24 hours. Their response time and service level are exceptional. As a premium customer of T jay , Ansell Lanka is more than happy to recommended T jay as pioneers of compressor supplying and maintenance in Sri Lanka.
